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Censored: Stop Blaming Your Damn Spam Filter! You Deleted My Comment!

images3 Censored: Stop Blaming Your Damn Spam Filter! You Deleted My Comment!Blogs were never meant to be static pages without the potential for reader interaction. That’s always been part of the allure of creating a blog. I enjoy that connection and hope Google continues to encourage commenting as part of the overall approach to building PageRank and other SEO benefits. It is a great side benefit.

The exchange of thoughts, ideas, and feedback with your readers is how you are building a real community.

But, what if some of the activity associated in and around your social media operation and blogging takes on a negative tone? I think all of have seen the rash of recent articles about personal attacks and trolling. (Thank goodness you did not become a political blogger, right?!)

But, are these REALLY personal attacks…or simply differences of approach and/or opinion?

The Culture

If you are a blogger or active in social media circles, you’ll quickly learn “the ropes” about networking and interacting amongst the social circles out there. There is a preexisting etiquette.

We all aware of the value to this whole process of creating and cultivating these relationships. And yes, it does require some level of tact and social grace.  Hopefully, you’ll start to see your Facebook, LinkedIn, Twitter, and blog congeal into one big, functional family unit.

images1 300x117 Censored: Stop Blaming Your Damn Spam Filter! You Deleted My Comment!

During the course of a day, you can’t help but notice a lot of shiny, happy, dynamic people going about marketing their businesses, launching new products, and advising us of new blog updates. Eventually though, you’ll ask: “Why does this “online world” contrast so sharply from the dark, snarky, critical, “real world” as we know it? And where are all those people?

Oh, trust me, my friend, they are there!

The Blogosphere

When I discover a new blog in the realm of blogging tips, social media, internet marketing, SEO, etc. (all related content); I pay very close attention to the comment section. Why? Because commenting is less rehearsed. There is no prior preparation for how a reader responds.  It allows us an opportunity to see the blogger outside his/her comfort zone. I have a natural proclivity to gravitate toward the highly-intelligent, analytical bloggers.

Being in the Human Resources & Recruiting business, part of the hiring process is evaluating how candidates react to difficult or unusual questions. This demonstrates how a candidate responds to pressure and can adapt to sudden changes in environment. Like bloggers.

I enjoy seeing differences of opinion on issues. We, as people, need to constantly be exposed to new ideas and fresh thought. We need to have our system of beliefs challenged. The “status quo” has to be disputed.  It’s a natural part of our human existence to disagree and debate topics.

Spam… or Censorship?

Blogging, in itself, is about passion, expression, and creativity.

So, wouldn’t you expect our responses to be just as uninhibited?  Why then are so many bloggers complaining about their comments being edited or deleted? Is this about PR (Public Relations)?  The fear of losing authority? Are we afraid to acknowledge that we are not quite the “expert” we profess ourselves to be?

I’m aware there is a great deal of talent online. And they read blogs too. But, I’m not threatened by it. Are you? Stop cowering behind the WordPress delete button from your Admin page, and blaming Akismet, your natural spam filter. You felt challenged by a reader’s comment. And instead of addressing it, you buried it. Someone within your blog community may have benefited from that exchange. It’s sort of like when a Prosecutor buries evidence in a criminal case that would have had a bearing on the outcome of a  jury’s decision. They don’t get rewarded for doing that!

Listen, there are certainly instances where commenting goes too far and becomes abusive. It’s usually very evident and should not be tolerated. I’ll be the first to admit, I have no qualms about running that element from any of my blogs. But, this article was not created to recycle the blogosphere’s views on dealing with misbehavior or developing a commenting policy. I’m going well beyond that to a more prominent issue.

The question is…if we always emphatically agree on every issue, how are we really setting the boundaries of online quality? Do we have some personal responsibility to uphold the standards that is the craft of blogging? Of course we want to encourage all bloggers to succeed. But, being too supportive is counter-intuitive to this process. Isn’t it?

I have a voice. Do not silence me. Do not censor me. Just because a commentator shares a difference in style, approach, or opinion does make them evil or guilty of “trolling” and personal attacks. There IS a difference.

The bottom line is that if you can’t handle working with the public, you should not be blogging. Period.

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13 Comments

  1. Posted November 6, 2010 at 10:06 am | Permalink

    Hi Jeffrey

    This sounds like something you feel strongly about. So far on my blog I have not had any confrontational comments left or anything really radical that would cause any offense. Maybe cos of the small niche I am in I just seem to have interaction with my readers who come across to my blog to learn something new and see what I have posted.
    If the comments on a blog or a blog post is ranting in an unpleasant way I bounce off that site and would think twice about going back. If it’s a good discussion or debate I will stay and read what it’s about. Can be quite interesting; depending on how the blog owner perceives it. Thanks for sharing.

    Patricia Perth Australia
    Patricia recently posted..Lavenders- Small Niche Big Ideas

  2. Posted November 6, 2010 at 10:18 am | Permalink

    Interesting post. I’ve only had one post in 3 years where I deleted most of the comments, and that’s because I knew they were falsified, coming from email addresses that didn’t really exist. I wrote the post specifically because I was angry about something, and had one of those people responded to the email I sent back trying to verify if the email addresses were real, I’d have kept the comments and responded in kind.

    Other than that I monitor every comment because I reply to almost every comment. I don’t moderate, and except for that one particular post I’ve never had to edit either. I won’t tolerate any bad language on my blog, since I pay for the space and domain name, but to date it’s never been anything I’ve had to deal with; I guess that means I’ve been lucky.
    Mitch recently posted..Four Things I’ve Noticed Lately

  3. Posted November 6, 2010 at 2:40 pm | Permalink

    In writing my two blogs, the linked one I used for this comment, and my other one, Pentimento, I have had very few comments that weren’t on topic and/or snarky. It could be though, that I write about (mostly) benign topics like gardening, family life, etc. My main blog is about genealogy and history so unless you’re a rabid genealogist who wants to give me a verbal smackdown for not citing a source, the comments there are pretty tame too. All that said, I wish more people would come and comment on my blogs too. Bottom line though, if I’m not saying anything interesting that would spark conversation, you’re right, it is my fault, not my blog’s. :)
    Carol Yates Wilkerson recently posted..What Genealogy Class Is For You I’m the Techie Type

  4. Posted November 6, 2010 at 5:49 pm | Permalink

    I can totally agree with the issue of bloggers complaining about their comments. They want to complain after writing something like “great post”. It’s obvious that they have put no effort into actually contributing to the blog at hand. Furthermore, they need to understand that the quality of comments has an effect on a website’s reputation/ranking.
    Rene @ The Easy Cash recently posted..Tips To Help Stay Clear Of Online Scams

  5. Posted November 6, 2010 at 7:01 pm | Permalink

    Definitely an interesting opinion, Jeffrey.

    Let’s see what my Twitter followers say about it. :)

    Ana Hoffman
    Ana | Traffic Generation Cafe recently posted..How Twitter Traffic Generation Became My Largest Source of Referral Traffic- Lessons to Share

  6. Posted November 6, 2010 at 7:23 pm | Permalink

    I think if you encourage people to comment, you should not delete comments that you do not agree with. It is fun to read different views.
    Hunter recently posted..MyLikes Don’t Spam Your Twitter Followers

  7. Posted November 6, 2010 at 8:51 pm | Permalink

    I have a couple of blogs covering different interest of mine. Can only think of one comment that was left that I deleted – not because the author disagreed with me but it was outright spam. The person didn’t even mention the blog post.

    I do monitor all comments and have for years. This to me is a must to keep the comments clean because I don’t tolerate someone that has an axe to swing at someone else.

    Enjoyed reading your post. Will be back to read some more.
    Elaine Bullin recently posted..You Are What You Practice

  8. Posted November 6, 2010 at 11:30 pm | Permalink

    I’m fortunate that I have not experienced abusive or inflammatory comments. A sure sign that my blog is not popular enough, I dare say!

    All comments I receive are either clearly spam and Akismet pulls them out or genuine comments.

    Differences of opinion, if they are politely explained, make for an interesting blog.
    Dawn recently posted..Oct 27- Mutaflor- Living With Ulcerative Colitis

  9. Posted November 7, 2010 at 8:20 pm | Permalink

    Jeffrey, I haven’t been to SourceBlogger in awhile, and I apologize for that as I always enjoy your posts and your views on different subjects. (struggling w/x-bad case carpal tunnel, not a great thing to have when one is a blogger) What I really wanted to mention is besides always having great topics, I know I was guilty of deleting a comment or two when I first purchased my blog. The person that I was “censoring” was a fellow blogger that had put a bid in on the sale and obviously didn’t make it. After one or two times of berating me as “one who had never been a blogger and I had no credentials for taking over a blog,will probably run it into the ground ect. “. If I had thought for one minute that these comments would open or create an intelligent debate amongst my new readers, I would of left the third and fourth comment. After the third one came through I decided that I had enough, there is a point when you are forced to hit that “spam or delete” button… after all isn’t that what it’s there for? I had let two of his snarky/mean-spirited comments stay, when not one person took the bite of the carrot he was dangling I thought he had his chance. I’ve learned since that time that people like that will stop after they don’t get the attention they were hoping to get. Now I would not silence even “my buddy” should he ever return, I think one get’s a thicker skin and we learn that sometimes there will be things said that we may not all agree with but, it makes us smarter at blogger. Excellent topic!! jj
    jj-momscashblog recently posted..World Habitat Day – October 4- 2010

  10. Posted November 9, 2010 at 8:15 pm | Permalink

    I couldn’t agree more with you Jeffrey! All to often people post provocative opinions/stories on twitter, blogs, or forums, and when someone disagrees with them they become enraged and call whoever posted the disagreeable comment a troll.

    Personally when I write a story, I want peoples honest opinion. I want them to either agree with me or disagree with me and teach me something. I want them to try and sway my opinion, to help me know why I am wrong. I welcome that!

    But there are indeed many people out there who cannot handle that. Great article!
    Scott Bergman recently posted..Is Linux Ready for Primetime

  11. Posted November 10, 2010 at 9:46 am | Permalink

    I would only delete comments are are abusive or full of hatred, which I have not yet had on my blog. I never delete comments that disagree with my opinion, and will reply to those that don’t agree with me. I try to do so in a manner that is representative of my blog. I don’t believe any blog owner should prevent differences of opinion from appearing on their blog. But then again, it is their blog and they can run it anyway they see fit.

    With that said, when using Akismet, I have had valid comments get sent to my spam folder, and if I had found any comments in that folder I would usually restore them to the correct post.
    Paul recently posted..6 Tips to Secure Your Wireless Ethernet Network

  12. Posted November 10, 2010 at 11:43 pm | Permalink

    I read somewhere there are even people who try to construct comments but in reality just want to advertise their own blog or blogs of others who paid them for doing so.

    I’ve never crossed swords with someone in my blog’s comments, since most of my posts aren’t controversial. But I expect disputes between a blogger and their readers often come from matters of personal preference. Meaning, once you talk about something that is your taste, you just can’t force everyone one else to to agree with you.
    Conan Hughes recently posted..Michelangelos Secret Message to God

  13. Posted March 13, 2011 at 3:59 am | Permalink

    This sounds like Twitter “filtered out of search” censorship.
    JoeHadenough10 recently posted..arrowhead water nestle waters frog Nestle Waters Aquifer Depletion

3 Trackbacks

  1. By SERPD on November 6, 2010 at 9:11 am

    Censored: Stop Blaming Your Damn Spam Filter! You Deleted My Comment! | Source Blogger…

    What if some of the activity associated in and around your social media operation and blogging takes on a negative tone? Are these REALLY personal attacks…or simply differences of opinion?…

  2. By bloggerden.com on November 6, 2010 at 9:15 am

    Censored: Stop Blaming Your Damn Spam Filter! You Deleted My Comment! | Source Blogger…

    What if some of the activity associated in and around your social media operation and blogging takes on a negative tone? Are these REALLY personal attacks…or simply differences of opinion?…

  3. [...] This post was mentioned on Twitter by IM Posts, Jeffrey Baril . Jeffrey Baril said: **New — Censored: Stop Blaming Your Damn Spam Filter! You Deleted My Comment! – Source Blogger http://t.co/7gsRO8v [...]